Help Installing Windows 2012R2 Get Over X Server

[LucasReed]

Hi, I’m trying to install GetOverX Shield Server Edition on Windows Server 2012 R2 (64-bit), but the antivirus components don’t start correctly. During the update step, freshclam.exe throws missing runtime DLL errors (e.g., VCRUNTIME140.dll / api-ms-win-crt-runtime-l1-1-0.dll). What are the required prerequisites for Server 2012 R2, and what is the recommended fix to complete the installation successfully? Thanks

[mrwebfeeder]

On Windows Server 2012 R2 (64-bit) this is almost always a missing VC++ runtime + Universal CRT (UCRT) issue. To fix the VCRUNTIME140.dll and api-ms-win-crt-*.dll errors (freshclam.exe / AV components), you only need to install two prerequisites:

Microsoft Visual C++ Redistributable (x64)
File: VC_redist.x64.exe (Visual C++ 2015–2022 runtime)

Universal C Runtime update for Server 2012 R2 (x64)
File: Windows8.1-KB2999226-x64.msu (KB2999226 – UCRT)

1. Recommended fix (quick steps):
   
2. Run Windows8.1-KB2999226-x64.msu first
   
3. Then run VC_redist.x64.exe
   
4. Reboot the server
   
5. Re-run the GetOverX Shield Server Edition installer (or run the update step again)
   
6. After those two packages are installed, freshclam.exe should start normally and the antivirus components should complete setup successfully.